RETURNS

**We're all in this together. Due to COVID-19, please allow 2-3 weeks for your returns to be received and processed. Thank you for your patience and understanding. Stay well.

If you are not satisfied with your purchase, you may return it at no charge with our prepaid label.

RETURN PROCESS

Begin a return

Print your return shipping label from home and drop your package off at any u.s. mail location – your mailbox, at work, or the post office.

Registered Customers: Sign-in here to access your order.

Guest Customers: Click Here to print your return shipping label. You will need to have your order number handy.

Returns will be processed within 7-10 days of receipt. You will be notified via email throughout your package journey and once your refund has been approved. Please allow 2-4 business days for funds to appear in your account.

RETURN POLICY

  • Merchandise must be returned within 30 days. Orders placed between 11/15/2019 & 12/31/2019 are eligible for returns through 1/31/2020.
  • We will not accept merchandise that’s missing tags, worn, altered, or washed.
  • Shipping charges incurred during checkout are not refundable.
  • Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
  • The returns warehouse location for us online orders is:
  • HonoluaSurf.com
    Attn. Returns Department
    11310 Cantu-Galleano Ranch Rd.
    Mira Loma, CA 91752

EXCHANGES

We are unable to offer exchanges at this time, however we do accept returns. We ask that you return the original merchandise for a refund and place a new order for the appropriate item.