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RETURNS

RETURN PROCESS

Begin a return

Print your return shipping label from home and drop your package off at any u.s. mail location – your mailbox, at work, or the post office.

Registered Customers: Sign-in here to access your order and receive a free return shipping label.


Guest Customers: Click Here to print your return shipping label. You will need to have your order number handy.

Returns will be processed within 7-10 days of receipt. You will be notified via email throughout your package journey and once your refund has been approved. Please allow 2-4 business days for funds to appear in your account.

Holiday Extended Returns:

We’re extending our return window for the holiday season! Purchases made between November 21st 2022 and December 24th 2022, will be eligible for return until

January 15th 2023. Standard return policies apply.

RETURN POLICY

  • Merchandise can only be returned if purchased online directly from HonoluaSurf.com.
  • Merchandise must be returned within 30 days.
  • We will not accept merchandise that’s missing tags, worn, altered, or washed.
  • Shipping charges incurred during checkout are not refundable.
  • Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

EXCHANGES

We are unable to offer exchanges at this time, however we do accept returns. We ask that you return the original merchandise for a refund and place a new order for the appropriate item.